Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned. The item must be returned within 30 days of your purchase. 

1. Please email nycibeauty@outlook.com to request a refund.

2. Mail the item you wish to return to:
    I-Beauty Wholesale
     46 West 29th Street, New York NY 10001

3. Include a signed letter stating the reason for your return and the original receipt in your package.

Return Exceptions

Some items can not be returned if they are opened.  All returned items must be in the original package, wrapped or sealed as if they are in new condition.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

  • There are no returns for chemicals, liquids, sprays, clippers , trimmer, blades, razors, or any machinery products
  • We don’t resell returned products.


Restocking Fee

All items are subject to a 10% restocking fee, which will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Exchanges

If your item is in new condition and completely unopened, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you will still have to pay return shipping. 

Products Warranty

Products should be sent to its manufacturer directly for warranty service, which is in 1 year. I-Beauty Wholesaler is not responsible for any damage, accidents, or injuries caused by misuse of products.